Rolfe Honda | Canberra ACT

22 Josephson Street
Belconnen ACT 2617

phone: +61 (0)2 6253 3899
fax: +61 (0)2 6253 3499

emails:
enquiries@rolfehonda.com.au
honda.sales@rolfehonda.com.au

 

OPENING HOURS:

Sales

Mon – Fri 8.00am to 5.30pm
Sat 8.30am – 4.30pm

Service

Mon – Fri 7.30am – 5.15pm

Parts

Mon – Fri 8.00am – 5.00pm

Client Testimonials | Honda Canberra ACT Australia

 

All testimonials in this page are genuine and were provided to Rolfe Honda as a result of the latest customer satisfaction survey. Client surnames were intentionally concealed for their privacy.

 

 

Honda Dealership Testimonials:

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“Rolfe Honda staff were friendly, knowledgeable, efficient and obliging. I was completely happy with the whole process, and I love my Jazz.”

Rosemary B, Evatt

 

“It's nice to have the level of personal service offered by Rolfe Honda in today's day and age. Has been a long time since a company has made making a major purchase an enjoyable experience. In today's age of "give us your money, here's your product, now go" Rolfe Honda were fantastic in the pre, during and post sales personal service and customer care.”

Scott R, Forde

 

“We have been completey overwhelmed by the level of service provided by Rolfe Honda and our sales person. We have not experienced such a high level of customer service in such a long time. Rolfe Honda is to be commended.”

Scott & Sally R, Forde

 

“The atmosphere at the showroom was relaxed and friendly. There was no heavy sales 'push' and everything that I needed to know was explained to me fully. It was a very stress free ands enjoyable experience (as is my new Jazz!!)”

Anna T, Aranda

 

“Great experience. My sales assistant was very helpful. I am really enjoying the car. I would definitely recommend friends and family buy Honda and purchase through Rolfe Belconnen.”

Angela M, Page

 

“Scott Campbell was very easy to talk to and available to answer any questions that I had. He also made it clear I could contact him at any time after purchase if I had any queries. I have been very happy with driving my new Jazz around.”

Carolyn C, Crestwood

 

“Thank you to Darwish and Stewart from Rolfe Honda for their professionalism and speed with which my CRV was ordered and delivered - within a week from order. I wouldn't hesitate to recommend Rolfe Honda to a friend.”

Andrew & Beverly D, Forde

 

“Thank you - the car we wanted was there and it was so easy from finding it and then driving away with it a few days later.”

Julie & Lames R, Hawker

 

“Geoff Atherton was a fantastic sales person who was extremely professional and made my experience of test driving, buying and picking up my car a complete pleasure!!! Thanks”

Tracy U, Banks

 

“Completely satisfied with the service, and communication between myself and the Honda representative, Stewart McPhun. Would highly recommend him to another one of my friends/colleagues should they wish to buy a new vehicle.”

Kelly L, Bruce

 

“I was very satisfied with my service experience, and will definitely bring the Jazz back for its next service.”

Robert & Julia L, Watson

 

“Cannot speak highly enough of the staff having my car ready when required as I have to get home on time to collect grandchildren.”

Lorraine B, Farrer

 

“My experience with the whole Honda team from the Scott the salesman to the service team has been nothing less than exceptional. I have been impressed with their service.”

Tracy M, Carwoola

 

“We had seriously considered Subaru Impreza, but the sales personnel did not compare with the attention given by Darwish. His knowledge, attention to our needs, everthing - he made it a great experience. Thank you Darwish.”

Allison H, Nichols

 

“The staff at Belconnen Honda are so professional. I have family and friends who experience really bad customer service at other Canberra dealerships and I feel lucky to go to Rolfe. I have already recommended them to several people for their services.”

Rebecca F, Holt

 

“Rolfe appears to offer personal service, as opposed to the assembly line approach of some vendors.”

Andrew M, Macquarie

 

“Long history with Rolfe Honda and perfectly happy”

Lindsay & Janice R, Canberra

 

“Very good service particularly being driven home in the morning and collected in the afternoon. The service staff as usual very very friendly and co operative and the enviroment at Rolfe Honda could not be faulted!”

Barbara B, Hackett

"Geoff made purchasing my Honda so easy. Not only did he answer all my questions prior to purchase but he kept in touch throughout the whole process, even after I had received the vehicle"

Alyssa F, Holt

"Darwish and the sales team were great and very accommodating, very client focused"

Jennifer H, Braidwood

 

"I had a nice experience buying my Honda. Scott was a great help, he was someone I would recommend"

Nerida B, Queanbeyan

 

"We were thoroughly impressed by the treatment we received, and we love our Honda!"

Dawn B, Watson

 

" This was our 3rd Honda Accord purchased new from this dealership. It is as good as it gets!"

Robert & Betty S, Nicholls

"Very friendly, excellent service, very knowledgeable.

Sophie V, Banks

" The Honda dealership representatives were very professional and their approach made me feel at ease – I enjoyed the whole experience surrounding the purchase of my Honda Accord Euro."

Anthony W, Flynn

"Excellent service, 1st Honda car, from salesperson Darwish Khan."

Cheryl Lee G, Jerrabomberra

"Our salesperson was brilliant – expertise, knowledge and inter-personal skills were outstanding."

Jennifer M, Aranda

"Honda & Rolfe Honda – right up to their usual excellent standard of product and personal relationship."

Graeme R, Kaleen

 

"Our second purchase from Rolfe Honda Belconnen – on each occasion they have exhibited a very professional approach to us as customers from the dealer principal to the salesman – likewise with their service facility. "

Robyn H, Goulburn

"Excellent car, easy to drive and has lots of great features!"

Geoffrey & Enid P, O’Connor

 

" The sales person, Mr. Stewart McPhun, was friendly and helpful. He was the reason we finally decided to choose Honda instead of Subaru. Also, the fact that a baby changing station was fitted in the bathroom at the back of the customer lounge made the purchase experience much more pleasant."

Qi W, Belconnen

"This is the 2nd service done by Rolfe Honda and the standard of customer service has been outstanding! The staff are always courteous. I love how my car is always washed and vacuumed. The pricing is also great – very reasonable. "

Rebecca F, Holt

 

"Service experience has so far been above and beyond what I would have expected, particularly the assistance provided by the staff at the service reception area."

Angela t, Braddon

 

"Unlike my selling Honda dealer, Rolfe Honda Belconnen has provided excellent service and taken my concerns seriously – fixed my door rattle on the 1st attempt."

Roslyn W, Barton.

 

"We found the experience very satisfying; the salesman was most helpful & did not ‘push’ the sale while we contemplated other choices. All staff encountered were warm, friendly and helpful!"

Paul & Sonja W | Fisher 

 

"An Excellent motor vehicle and an excellent presentation"

Leon S. | Campbell

 

"Scott Campbell was excellent, he released I was experienced with the vehicle!"

Kerry F. | Nicholls

 

"Dealer was helpful and friendly through the whole process. This is the first time we have purchased a brand new vehicle & would recommend Rolfe Honda to others because of our great experience."

Meredith A & Michael D. | Dunlop

 

"Was very impressed with attitude and demeanor of Mr. Khan"

Joan G. | Higgins

 

"We were completely happy with the whole experience & found it professional and friendly"

Elizabeth & Robert M. | Palmerston 

 

"We found all staff to be polite, friendly & helpful."

Harley P. | Goulbourn

 

"I was greatly impressed by the presentation attitude and product knowledge of the sales manager at delivery. "

Phillip M. | Wanniassa

 

"Would definitely recommend dealership, very pleasant experience & wonderful car."

Lynne W. | Estella

 

"As I had never had the responsibility of maintaining a car before, I found the treatment I received from Rolfe Honda excellent!"

Joan C. | Ainslie

 

"Very good service received. Car was cleaned and looked like new again, nice when it is difficult to wash your car during water regulations."

Sabina V. | Kippax

 

"They managed to do the service first thing in the morning, allowing me to have the car back ASAP. It was greatly appreciated."

Peggy D. | Waramanga

 

"They continue to offer a professional service with high customer service, I wouldn’t consider taking my car anywhere else to be serviced. "

Lauren H. | Ngunnawal

 

"Best service we have received for a new vehicle in many years. Very impressed"

Stephen & Helen H. | Condor

 

 

Personally addressed testimonials to individual salesmen

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Hi Scott,

I'm truly in love with my Honda. Where do I start, the heated seats, the beautiful leather etc. etc. Just a big thanks to you and the team up there for making it all so wonderful!

Cheers

Lisa S. | Dunlop

 

Hi Scott,

I was going to ring you today on the spur of the moment to let you know that I LOVE MY JAZZ.  It handles superbly, the gears are great and it is lovely to drive.  Peter is very impressed as well and he thinks it is better than his Yaris!!

We appreciate your assistance in getting us the Jazz so quickly.

Sincerely

Anna B. | O’Connor

 

Hi Scott,

Thank you for the photos of my new car. They are greatly appreciated. I won't have to take any myself for a while. Thank you also for the phone call. Excellent customer service. It was all service with a smile from you, if every-one was like you it would make buying a new car more pleasant. You get a 10/10 from me.

Looking forward to getting my Honda Teddy Bear next week. Will see you when I put the car in for service on 25/09.

Jillian K. | Cook

 

Dear Sir,

Recently I purchased a Jazz from your company.

I would like to place on record my appreciation concerning the treatment I received from your representative Mr Darwish Khan. Nothing was too much trouble and Darwish kept me well informed during the sale process. I was very impressed with Darwish and commend him on his pleasant disposition and eager attitude in assisting with the purchase of the vehicle.
If the vehicle performs as Darwish I will be very pleased.

Tony F.  | Yass

 

Dear Sir,

Mr Darwish Khan I recently purchased a Honda Jazz 1.5L Auto through Mr Khan at your dealership. There was a delay in my ability to purchase the car due to circumstances beyond my control however Mr Khan’s calm approach helped quell some of the anxiety I felt.
I would like to compliment him on his patience, courtesy and professionalism as well as his knowledge of the car.

I look forward to many years driving my Honda.

Joan G. | Higgins